Australian Apprenticeships Training Information Service
  Home Search Pathway
Charts
Careers & Industry Info What's New
and FAQs
 
Search
  By Sample
Training Program
  By Field Officer Brief
  By Australian School-based Apprenticeships
  By Qualification Code
  By Job Title
 
Australian Apprenticeships Training Information Service
1800 338 022

  Contact Us
1 1
1Checkout Operator - Department Store
1Certificate II in Retail Services - SIR20207
1
Job Description
Employees duties include customer service, receiving cash, cheques or credit/debit card payments, recording these payments using cash registers or electronic equipment, and providing change to customers.
1
Summary of Training
Core Units (9 required)
1
11
Apply point-of-sale handling procedures
1
11
Interact with customers
1
11
Organise and maintain work areas
1
11
Communicate in the workplace
1
11
Operate retail technology
1
11
Work effectively in a retail environment
1
11
Perform stock control procedures
1
11
Apply safe working practices
1
11
Minimise theft
1
General Selling Elective Units (3 required)
1
11
Sell products and services
1
11
Advise on products and services
1
11
Balance point-of-sale terminal
1
Elective Units (2 required)
1
11
Package goods
1
11
Merchandise products
1
1
1 Print this STP Not Customised Customised  
1
1Certificate II in Retail Services - SIR20207
1General Qualification Information
1
Availability of Australian Apprenticeships by State/Territory and Nominal Duration (in months)
NSW
VIC
QLD
WA
SA
TAS
ACT
NT
Y
Y
Y
Y
Y
Y
Y
Y
12
12
12
12
12
12
12
12
Legend: Y = Yes, N = No, S = qualification has been Superseded. Nominal durations are for full time occupations stated in months. Data supplied by State and Territory Training Authorities and should be confirmed with these authorities. A Qualification listed as available may not be publicly funded, check with the relevant State or Territory Training Authority. An * indicates that the nominal duration provided may not include the completion of pre-requisites.
1
Commencements
NSW
VIC
QLD
WA
SA
TAS
ACT
NT
3441
5895
3174
644
1510
471
248
94
Commencement data source: National Apprentices and Trainees collection (March 2010 estimates), NCVER rounded estimates for the 2009 calendar year. Due to confidentiality reasons 'a' represents figures 1 to 4 inclusive. Qualifications with no recorded commencements may not appear. This data is for general information purposes only.
1
1
1
Australian School-based Apprenticeships (ASbA)
Availability and Commencements by State and Territory
Y
Y
Y
Y
See Note
Y
Y
Y
ASbA availability information is indicative only and may change without notice. This information generally reflects availability of ASbAs that may contribute to study scores. In some cases ASbAs allow an individual to start training in a qualification that can be completed after they leave secondary school. Australian Apprenticeships may also be undertaken as part-time employment. Please note that applicable industrial arrangements must allow for ASbAs. Visit the relevant State or Territory website for more detailed information. To access these sites click on the State or Territory name in the header of the table.
1
Note: ASbA information is not currently available for South Australia. For more information click on the S.A. title in the header of the table.
1
Legend: Y = Yes; N = NO; OJ = No, unless off-the-job training is provided in the Northern Territory.
1
1
1
Prerequisites Summary
None.
1
Training Package Rules Summary
The Sample Training Program above uses some of the available elective units and the package rules to construct a Qualification. For alternatives refer to other STPs, the relevant Training Package, or seek advice from an RTO.

QUALIFICATION RULES
To achieve a Certificate II in Retail, 14 units must be completed:
- all 9 core units
- 3 units from either Elective Units Group A General Selling or Elective Units Group B General Food Selling.
- 2 elective units:
A maximum of 2 elective units may be selected from the General Elective Units listed below.
A maximum of 2 elective units may be selected from another endorsed Training Package These must be units which are packaged within a Certificate II or III qualification in the parent Training Package.
In all cases selection of electives must be guided by the job outcome, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).
1
Click here to view full packaging rules for the Retail Training Package
1
1   Print General Qualification Information Section (Information for Field Officers)
1
1More Information
1
RTO Search Pages
NSW
VIC
QLD
SA
WA
TAS
ACT
NT
1
Purchasing/Implementation Guides
NSW
VIC
QLD
SA
WA
TAS
ACT
NT
1
Australian Apprenticeships Incentives
NSW
VIC
QLD
SA
WA
TAS
ACT
NT
1
Job and Career Sites
1
Job Prospects
What are the general job prospects for this role?

Job Outlook: Find out about job prospects, weekly earnings, type of work and other useful occupational information.  Enter a Sample Training Program or search by industry.
1
1
  Privacy Legal
Disclaimer
Organisation
User Login
Email
This Page
Contact Us  
DEEWR
  Australian Apprenticeships Training Information Service
© Copyright 1998 - 2010 Industry Training Australia - All Rights Reserved
Last Modified 9 September, 2010 Designed by Newitt Pty Ltd