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1Sales Assistant - Clothing and Personal Products
1Certificate III in Retail Services - SIR30207
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Job Description
Employees sell clothes, shoes and accessories in a department store or fashion boutique. They may advise customers on fashion trends, suitable styles and colours, organise store display and coordinate the work team.
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Summary of Training
Core Units (3 required)
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11
Maintain store safety
1
11
Maintain store security
1
11
Coordinate interaction with customers OR
1
11
Build relationships with customers
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Elective Units (7 required)
1
11
Coordinate merchandise presentation
1
11
Create a display
1
11
Recommend and fit clothing or footwear products and services
1
11
Recommend specialised products and services
1
11
Build relationships with customers
1
11
Maintain and order stock
1
11
Coordinate work teams
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1
11
For NSW and QLD only: SIR20207 and SIR30207 have been combined for 'Existing Workers' only and the nominal duration is 24 months. Please refer to NSW CIBs or QLD QTIS for further information.
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1
1 Print this STP Not Customised Customised  
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1Certificate III in Retail Services - SIR30207
1General Qualification Information
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Availability of Australian Apprenticeships by State/Territory and Nominal Duration (in months)
NSW
VIC
QLD
WA
SA
TAS
ACT
NT
Y
Y
Y
Y
Y
Y
Y
Y
12 *
24
12 *
12
24
24
24
24
Legend: Y = Yes, N = No, S = qualification has been Superseded. Nominal durations are for full time occupations stated in months. Data supplied by State and Territory Training Authorities and should be confirmed with these authorities. A Qualification listed as available may not be publicly funded, check with the relevant State or Territory Training Authority. An * indicates that the nominal duration provided may not include the completion of pre-requisites.
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Commencements
NSW
VIC
QLD
WA
SA
TAS
ACT
NT
3667
5384
2347
674
1366
516
163
94
Commencement data source: National Apprentices and Trainees collection (March 2010 estimates), NCVER rounded estimates for the 2009 calendar year. Due to confidentiality reasons 'a' represents figures 1 to 4 inclusive. Qualifications with no recorded commencements may not appear. This data is for general information purposes only.
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1
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Australian School-based Apprenticeships (ASbA)
Availability and Commencements by State and Territory
N
Y
Y
Y
See Note
Y
N
Y
ASbA availability information is indicative only and may change without notice. This information generally reflects availability of ASbAs that may contribute to study scores. In some cases ASbAs allow an individual to start training in a qualification that can be completed after they leave secondary school. Australian Apprenticeships may also be undertaken as part-time employment. Please note that applicable industrial arrangements must allow for ASbAs. Visit the relevant State or Territory website for more detailed information. To access these sites click on the State or Territory name in the header of the table.
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Note: ASbA information is not currently available for South Australia. For more information click on the S.A. title in the header of the table.
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Legend: Y = Yes; N = NO; OJ = No, unless off-the-job training is provided in the Northern Territory.
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Prerequisites Summary
To enter the Training Package at this level Apprentices must:
a) Be recognised as competent, through a recognised training program or recognition process, against the 9 (Nine) core units of competency the core units from the Certificate II in Retail Services,
OR
b) Have sufficient relevant retail employment experience. A current or previous job role that involves/has involved the application of the above competencies, would be a satisfactory indicator for entry. A determination need not involve a formal process of measuring, evaluating or recording performance against the units of competency. Examples of evidence to support a determination could include: job descriptions and references from current or past employers and; an entry interview to determine what competencies have been applied in the retail environment in a paid or voluntary capacity.
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Training Package Rules Summary
The Sample Training Program above uses some of the available elective units and the package rules to construct a Qualification. For alternatives refer to other STPs, the relevant Training Package, or seek advice from an RTO.

QUALIFICATION RULES
To achieve a Certificate III in Retail, 10 units must be completed:
- all 3 core units
- 7 elective units:
A minimum of 5 elective units must be selected from the Elective Units listed below. A maximum of 2 of these electives may be selected from the Product Knowledge functional category.
A maximum of 2 elective units may be selected from another endorsed Training Package. These must be units which are packaged within a Certificate III or IV qualification in the parent Training Package.
Elective units must be additional to those already counted towards a lower level qualification within this Training Package.
In all cases selection of electives must be guided by the job outcome, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).
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Click here to view full packaging rules for the Retail Training Package
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1   Print General Qualification Information Section (Information for Field Officers)
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1More Information
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SA
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ACT
NT
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Purchasing/Implementation Guides
NSW
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Australian Apprenticeships Incentives
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Job and Career Sites
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Job Prospects
What are the general job prospects for this role?

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