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Click to view Watch a video about 'Hospitality at TAFE'   Watch a video about 'Hospitality at TAFE'
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1Cafe Attendant
1Certificate II in Hospitality - SIT20207
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Job Description
Employees prepare sandwiches, serve food and prepare and serve non-alcoholic beverages such as espresso coffee.
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Summary of Training
Core Units - 6 required
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11
Develop and update hospitality industry knowledge
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11
Work with colleagues and customers
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11
Work in a socially diverse environment
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11
Follow health, safety and security procedures
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11
Follow workplace hygiene procedures
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11
Apply food and beverage skills in the workplace
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Elective Units - 6 required
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11
Provide food and beverage service
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11
Provide table service of alcoholic beverages
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11
Provide responsible service of alcohol
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11
Develop and update food and beverage knowledge
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11
Prepare and serve espresso coffee
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11
Process financial transactions
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1 Print this STP Not Customised Customised  
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1Certificate II in Hospitality - SIT20207
1General Qualification Information
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Availability of Australian Apprenticeships by State/Territory and Nominal Duration (in months)
NSW
VIC
QLD
WA
SA
TAS
ACT
NT
Y
Y
Y
Y
Y
Y
Y
Y
12
12
12
9
12
12
12
12
Legend: Y = Yes, N = No, S = qualification has been Superseded. Nominal durations are for full time occupations stated in months. Data supplied by State and Territory Training Authorities and should be confirmed with these authorities. A Qualification listed as available may not be publicly funded, check with the relevant State or Territory Training Authority. An * indicates that the nominal duration provided may not include the completion of pre-requisites.
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Commencements
NSW
VIC
QLD
WA
SA
TAS
ACT
NT
1088
379
376
207
16
92
6
10
Commencement data source: National Apprentices and Trainees collection (March 2010 estimates), NCVER rounded estimates for the 2009 calendar year. Due to confidentiality reasons 'a' represents figures 1 to 4 inclusive. Qualifications with no recorded commencements may not appear. This data is for general information purposes only.
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Australian School-based Apprenticeships (ASbA)
Availability and Commencements by State and Territory
Y
Y
Y
Y
See Note
Y
Y
Y
ASbA availability information is indicative only and may change without notice. This information generally reflects availability of ASbAs that may contribute to study scores. In some cases ASbAs allow an individual to start training in a qualification that can be completed after they leave secondary school. Australian Apprenticeships may also be undertaken as part-time employment. Please note that applicable industrial arrangements must allow for ASbAs. Visit the relevant State or Territory website for more detailed information. To access these sites click on the State or Territory name in the header of the table.
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Note: ASbA information is not currently available for South Australia. For more information click on the S.A. title in the header of the table.
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Legend: Y = Yes; N = NO; OJ = No, unless off-the-job training is provided in the Northern Territory.
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Prerequisites Summary
None
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Training Package Rules Summary
The Sample Training Program above uses some of the available elective units and the package rules to construct a Qualification. For alternatives refer to other STPs, the relevant Training Package, or seek advice from a RTO.

To achieve a Certificate II in Hospitality, 12 units must be completed:
- all 6 core units
- 6 elective units:
For this qualification, electives may be selected to meet either a specialist or multi-skilled job outcome, as follows.
Specialisations:
- a specialisation may be achieved by selecting a minimum of 4 elective units from either Specialisation Group A  Food and Beverage or Specialisation Group B  Accommodation Services.
- the remaining units may be selected from the general elective units listed in the Training Package, or from any endorsed Training Package
- a maximum of 1 Languages other than English unit may be counted as an elective within this qualification.
Multi-skilling:
- a minimum of 4 elective units must be selected from the general elective units listed in the Training Package
- a maximum of 2 elective units may be selected from the Commercial Cookery and Catering units in the Training Package
- the remaining units may be selected from any endorsed Training Package
- a maximum of 1 Languages other than English unit may be counted as an elective within this qualification.
In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification.
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Click here to view full packaging rules for the Tourism, Hospitality and Events Training Package
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1   Print General Qualification Information Section (Information for Field Officers)
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1More Information
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ACT
NT
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Purchasing/Implementation Guides
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Australian Apprenticeships Incentives
NSW
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ACT
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Job and Career Sites
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Job Prospects
What are the general job prospects for this role?

Job Outlook: Find out about job prospects, weekly earnings, type of work and other useful occupational information.  Enter a Sample Training Program or search by industry.
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